Introduction

At The Student Accommodation Finder Service (TSAFS), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.tsafs.co.uk ("Website"), or when you sign up for our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you sign up for our service, we may ask for personal information such as your name, contact details (email address, phone number), payment details, and other relevant information necessary to complete the service.

Usage Data: We collect information on how you access and use our Website, such as your IP address, browser type, operating system, and pages visited.

Cookies: We use cookies to enhance your experience on our Website. Cookies are small files stored on your device. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide our student accommodation finding service to you, including searching and negotiating with letting agents and landlords. To process payments and manage your account. To communicate with you, including sending you relevant updates, promotions, and information related to our services. To improve our Website and services based on your feedback and usage data. To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We will not sell, rent, or otherwise share your personal information with third parties, except in the following cases:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our business and delivering our services to you (e.g. payment processors).

Legal Compliance: We may disclose your information if required by law, such as to comply with a subpoena or other legal process. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Security

We are committed to ensuring that your information is secure. We use a variety of technical and organisational measures to protect your data, including encryption and secure storage methods. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Under data protection law, you have the following rights regarding your personal information:

Access: You have the right to request a copy of the personal data we hold about you.Correction: You have the right to request that we correct any information that is inaccurate or incomplete.

Deletion: You have the right to request that we delete your personal information, subject to certain conditions.

Objection: You have the right to object to the processing of your data in certain situations.

Data Portability: You have the right to request your data in a machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact us at [email protected].

6. Retention of Data

We will retain your personal information for as long as is necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

The Student Accommodation Finder Service Ltd (TSAFS)

15 Hardgate,

Haddington

EH41 3JW

Email: [email protected]
Phone: 03330 387346
Website: www.tsafs.co.uk